FAQs

Your Right to a Good Faith Estimate

As of January 1, 2022, the No Surprises Act gives clients the right to a Good Faith Estimate (GFE) of expected charges for non-emergency healthcare services, including mental health therapy. If you are uninsured or choose to self-pay, you are entitled to a written estimate of your costs, which will outline expected fees for services such as weekly sessions. You may request this estimate before starting therapy or at any time during care.

If your bill is $400 or more above the estimate, you have the right to dispute the charges. You may first discuss the difference with me, and if unresolved, you can begin a formal dispute process through the U.S. Department of Health and Human Services (HHS). Please note that a Good Faith Estimate is not a contract; it simply represents expected costs based on the information available at the time.

For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Patient Bill of Rights

  • Respect & Dignity: Be treated with respect, compassion, & without discrimination of any kind.

  • Quality Care: Receive competent, ethical, & professional therapy services.

  • Informed Participation: Be involved in your treatment planning, set your own goals, & make choices about your care.

  • Clear Information: Know what services are being provided, the fees, & any potential risks or benefits of treatment.

  • Confidentiality: Have your personal information & therapy sessions kept private, except in cases where disclosure is required by law.

  • Access to Records: Review your treatment records upon request, consistent with state & federal law.

  • Consent & Choice: Give or withhold consent for treatment, referrals, or the release of your information.

  • Referrals: Receive appropriate referrals if you need services beyond the scope of this practice.

  • Non-retaliation: Express concerns or file a complaint about your care without fear of punishment or discrimination.

  • Emergency Access: Be informed about how to access crisis or emergency services when your therapist is not available.

Reach out

Contact me to schedule a free 15 minute phone consultation.

Email: Britni@LudwigTherapy.com
Call or text: (773) 373-9855